How can I reach Customer Service?
The best way to reach customer service is via email at email@example.com. We will reply to you ASAP.
When will my order ship?
We ship orders everyday. Please note that your order may take up 2-3 business days to process.
How can I track my order?
Once your item is shipped, you will receive an email with the tracking number and you can check its status on the Track Your Order page.
I changed my mind, can I cancel my order?
Yes as long as it has not been processed yet. Please send an email to firstname.lastname@example.org so we can assist you. Kindly note that shipping fees are non refundable. If your order has already been shipped out you always have the option of returning your order.
I'm not sure what size I am, how can I determine this before ordering?
Each items features its own size guide provided by the designers to help you determine fit. If you're still not sure please send us an email: email@example.com. We understand how difficult it may be to determine your size, that is why we provide free exchanges for items that do not fit.